Can you get us into the map pack?+
We improve the factors you can influence—accuracy, relevance and prominence. Proximity to the searcher also matters, so we never promise a specific position.
Do we need an office in each suburb to rank locally?+
No. Never create fictitious addresses or profiles. Your profile must meet Google’s eligibility rules, and your website can explain genuine service coverage. Proximity remains a factor, so one profile cannot be promised the top Maps position across every suburb.
How do you manage several Google Business Profiles?+
We review ownership, duplication, categories and location accuracy, then align each eligible profile with its corresponding page. The aim is to represent distinct real locations without sending customers to the wrong reception or booking path.
Can you remove negative reviews?+
Not simply because they are negative. Reviews that breach platform policies may be reported, but removal is Google’s decision. We focus on professional responses and a consistent, non-incentivised process for requesting genuine feedback.
How are calls from Maps measured?+
Where the agreed setup supports it, profile interactions and call tracking are considered alongside intake or sales records. A tap-to-call is not automatically a qualified lead. Consent, number consistency and attribution limitations need to be considered.
Does local SEO replace our main SEO work?+
No. Profile accuracy and local relevance support discovery, while technical health, service content and internal links help the wider website. We prioritise the combination that addresses your current gaps.
Which business details do you need from us?+
Verified contact details, eligible location information, service coverage, opening hours, categories, approved photography and access to the profile. Your team remains the source of truth when services or availability change.
